| TESTIMONIALS
Our sincere thanks to those customers
for permission to post comments and feedback.
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Dear Steve,
I wanted to email you in relation to the ProStar 127mm APO scope that I purchased from
you. I'm glad that I listened to your judgement on the scope and I am so pleased to say
that I now have the scope that I have been dreaming of for ages.
The scope arrived the day after you dispatched it in a double cardboard box with rubber
inserts between them to minimize transport bumps. Inside the boxes was the biggest
aluminium case I've ever seen with the scope and accessories nestled within. It's a
beautifully presented scope, with a deep white paint scheme and contrasting blue anodized
aluminium. It exceeded my expectations - as there is no plastic in sight, just machined
aluminium. I could rave for hours about the focuser, diagonal and alignment scope as they
really are brilliant.
The scope is excellent optically, I looked for hours at various stars and Saturn - testing
it at high and low magnification. Suffice it to say that it has less CA than my WO 80mm
triplet using the same eyepieces (and I'm happy with the 80mm). Colour only appears at
very high magnification but that may also have been due in part by atmospheric aberrations
as well. Star patterns are identical inside and outside of focus and when at focus,
pinpoint stars have a faint diffraction ring surrounding them. The focuser will easily
handle the weight of my ST7 or 350D cameras, with no give at all. The 10:1focuser is a
real joy to use at high magnifications as the point of exact focus is easily obtained as
the image snaps to clarity at that point. No more hunting back and forth for best focus.
Despite the weight of the scope my HEQ5Pro mount easily handled it and balanced easily.
I'm most impressed with my new scope and the attention to detail you provided so that I
felt confident in my purchase. That type of care went a long way to making this customer
happy and secure in the knowledge that I was dealing with a fellow astronomer that wanted
to share the hobby and not a supplier that just wanted to make a quick sale. Thanks again
Steve for your thoughtfulness (and a beautiful scope).
Regards, Allan Gould QLD
Brilliant advice and prompt service. Very
happy with the new binoculars. Thanks again.
Karen Parker . W.A
Regarding the Atlas of the Southern
Night Sky
"When I first picked up this book, I
was particularly impressed by the quality of the publication. The binding, quality of
paper, and general appeal was that of a book that I would assume to be sold at around
double its price. Later, when I studied it more closely, it came home. This is the book
that we've all been waiting for!
I regard myself as a "hobbyist". I have been looking skyward at night for some
45 years and have owned many telescopes,(and still own too many!) and consequently many
"Star Atlases". The norm is that you pay a lot of money for a slim volume with a
lot of pokey charts and a cursory regard to the Southern Hemisphere. It is so refreshing
to find an atlas that is well produced, well written, well illustrated, and dedicated
solely to us in the Antipodes (and entirely Australian).
Moreover, this Atlas would be user friendly to anyone at entry level, but still provides
enough info to satisfy the most experienced "astronomer" using relatively small
tubes in the field (and lets face it, few of us can afford big scopes, and when the night
sky is a hobby, and you are not a Scientist, well you don't get time on the big ones)
Particularly pleasing is the non inclusion of objects of a magnitude too small to see by
the average home user, as these things tend to clutter charts up (and perhaps raise false
expectations?) and I really enjoyed the little "tips" that pop up at various
pages.
Well done to the two "Steves". Now that you have given us something Australian
Vince Legge (QLD)
As a first time ever imager, the GSTAR-EX
truly amazed me. I set up my scope, literally took the GSTAR EX out of its sealed unopened
box, placed it in the scope, connected the power and video cables, turned on the monitor
and what do you see, Centaurus A sitting beautifully in the middle of the screen. It was
that simple. I have to say that I have not had a more enjoyable and exciting moment in
star gazing. I highly recommend this camera and the great support given by myAstroShop to
all.
Michael Clark (Sydney)
Steve, just a quick note to thank you for
the outstanding customer service of the last year or so. I had reason to use one of your
competitors recently (for something you sadly couldn't supply) and even though the service
was fine and the device works 100% I still had to follow up to find out when my parcel
would arrive. I've never have to do that with My Astro Shop.
Also, I can't believe that I waited so long to buy the GSTAR-EX. I've wasted a year when I
could have been imaging. This device is amazing. As a novice with only two short imaging
sessions under my belt I was able to not only image the Horsehead from suburban Sydney but
also see it clearly on the monitor.
I do have one complaint though - Thanks to the GSTAR my very expensive eyepiece collection
have become very expensive paperweights. I don't really need them using the GSTAR and the
monitor. :-)
All the best and keep up the great service
Mike Holliday (NSW)
Dear Steve
Thought I would give you some feedback on the OT15mm
UWA eyepiece that I recently purchased as well as the 30MM
UWA the same stable. I used them last weekend on a 2" diagonal and 8" SCT
f10 scope. The views with these eyepieces were far, far above what I expected
from this price range of equipment. The 30mm gave wide panoramic views of M1 and M42 that
had excellent contast and detail at least 80-90% of the view. Some may say the edge
performance drops off a little - it does but I generally recenter an object to get the
best view without going to peripheral type viewing. On the Sunday night the 15mm was
nothing but
exceptional. With the 8" scope the Trapezium was 6 round points of light.
Steady views with sharp, contrasty details. The view was better on that night than I can
remember through my 10" with any other eyepiece. There are a lot of comments on the
web about these eyepieces - for one, I am more than happy with them and they are
exceptional value for money. They give very satisfying wide angle views such that objects
you have seen time and time again appear fresh and in a different context. I found it hard
to go back to a 1.25" eyepiece irrespective of its field of view.
Worth far more than I paid for them and I would recommend them without hesitation.
I was also pleased with your prompt and efficient service.
Many thanks.
Allan Gould (QLD)
Hi Steve
Just thought Id say thanks for your advice that led me to buying the ProMak180 last month.
Its proven to be just what I wanted as a portable general purpose telescope. I was a bit
concerned due to the f15/2700mmFL but the more I use it the more I'm impressed. Haven't
had a chance to it use on planets yet but at a darksky site the other weekend got great
DSO views even with the small FOV - high contrast and crisp stars using just a standard
TV25mm Plossl.
Chris Wakeman NSW
Great service and a really good experience
with with this company. I have been very well looked after and would highly recommend
them.
Hugh Beddard W.A
Dear Steve
Well good service MUST be responded with a big thank you. I couldn't believe it when I
arrived so late to pick up the eyepieces that you had your own telescope set up for an
inspection. I don't want to sound gushy but this was really unexpected and made me feel
much more confident about the surprise purchase! Where else could someone buy something so
technically oriented and which they thought they knew little about and find a true expert
showing and demonstrating them the differences. WOW!
Peter was so pleased with the gift and will be in contact with you soon for some further
suggestions. He said the Vixens completely transformed the LX90 far beyond what he was
used to seeing with his existing eyepieces. I felt proud to be able to give him something
different for once and would like to pass on my sincere gratitude to you for taking the
time to talk with me and showing that good old fashioned service has not died in this
country.
Regards
Fiona Crowley - QLD
Dear Steve
Finally had a chance to do some observing
tonight and try out the OT30 and 15 ep's. WOW, they performed every bit as good as you
said they would with the ED100. The view was amazing across the whole field of view with
only showing the slightest distortion at the very extreme edges where I could hardly bend
my eye anyway. Certainly gives the sensation of being among the stars. It's a great
eyepiece and not definitely the same as the other cheaper version I'd looked through.
Thanks for the suggestion!
Paul Holmes - NSW
"I am simply amazed at how
this camera (GSTAR-EX) picks up faint light."
"To easily see galaxies and fainter stars live on the monitor that I used to struggle
to glimpse through the eyepiece before is truly amazing and even in moonlit skies for
goodness sake!
By stacking a few minutes worth of video frames, it pushes the limit to well below 18th
magnitude with my 31.5 cm Newtonian telescope. That is way deeper than I ever achieved
with fast film and 40-60 minute exposures. I'm impressed."
Steve Quirk - NSW
Dear Steve, Good to see you're back in the
saddle and working in the business you love once again :-).I heard you on the radio on
Monday and and the new ep's arrived that same afternoon.
Wooah, the 66° ep kit is as good as you said it would be - if not, perhaps better than
i'd really expected. Isn't it amazing how ep techology has improved? Good luck with the
new online business...I'm hearing lots of good stuff around the traps. You always were a
perfectionist, especially when it comes to the average joe on a tight budget (yes me)
seeking good gear.
Scott Janson (NSW)
Hi Steve, The bits arrived today no
problems and WOW the lvw13 is amazing. Tried it tonight with the Celestron and I can't
remember seeing so much detail on Jupiter. Even Callisto right at the edge of the eyepiece
view appeared sharp as a tack! Thanks for the suggestion.
Michael Watson (QLD)
Unbelievably good service and advice; a
rare thing to find these days Steve. Thanks so much for spending the time to show me how
the scope all goes together and the tour of your great southern night skies! Love the
Ultra-wide eyepiece too; best I've looked through.
Darren Jackson (U.K - NSW)
I would just like to thank you for the
service prompt delivery of the fantastic telescope which I purchased from your store
online. The telescope was better than I imagined, and being able to see Saturn, Mars and a
few double stars on my first night was excellent. I only wish for constant cloudless
nights! Also, your site has a wealth of information that I have found extremely useful,
and will continue using for a long time. I will be definitely purchasing from your store
again and will be recommending it to anyone else interested in astronomy. Well Done!
Mr. Samuel Goodwin NSW
Dear My Astro Shop
Thank you for the prompt delivery of the SW450 telescope an your help with the childrens
questions which Dan and i could not conceive of answering. Both are out tonight with the
telescope enjoying the Moon and I think Venus but for once away from the TV.
Ms. Anne Simpson NSW
Hi Steve,
Great to meet you last week and thank you for the book and binoculars. The prompt service
was better than expected. We enjoyed watching the International Space Station for the
first time after getting the useful time table from your website. Moves very fast doesn't
it!!!
Mark Hammond S.A
Dear Steven
We really enjoyed your talk last week and are glad we came. I was a little unsure about
what we were seeing through the telescope because the galaxy appeared so dim but when you
explained why and how, Karl and I now understand far more than we did before the talk.
You're very passionate about the subject aren't you...tee hee. Your book has also been a
great read and has inspired us to spend more time out under the stars. Congratulations on
the My Astro Shop. We look forward to meeting you again.
Maria - Rockhampton QLD
Dear myAstroShop
Just a quick note to say a "BIG" thank you for the prompt delivery of the SW450.
We knew it
was a last minute effort and genuinely appreciate the lengths you went to getting here in
time for xmas. Only wish we hadn't already spent money on a 60mm telescope from...***..
which was more trouble than it was worth but now understand the differences you explained.
Mrs. J. Richards NSW
Thanks again for the prompt delivery. The
telescope is better (bigger) than I'd expected. Thank you for spending so much time
explaining things. Very helpful as usual.
Jason Clarke NSW
MIXED FEEDBACK / COMMENTS
Excellent communications and true to word
and form: very reliable and friendly
Super Fast Supplier. Quality Product. Thanks
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